privacy policy


 For the purposes of this Agreement:

  • The Website refers the organisation’s Website which can be accessed at
  • Service refers to Executive, or Individual Coaching, Leadership Programmes
  • The terms ‘We’, ‘Us’ or ‘Our’ refer to the Organisation
  • The terms ‘You’, ‘Your’ refer to You as the User of Our Website or service.

By accessing Our site or service You accept Our Privacy Policy and Terms of Use (see below), and thereby consent to Our collection, storage, use and disclosure of Your Personal Information as described in this Policy.


Who are We?

Bourne to Achieve gather and process Your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This information is designed to help You understand Your rights and Our obligations, and how and why Your data is collected, used and stored securely

Bourne to Achieve is committed to protecting the rights of individuals in relation to the data held about them.


What data is collected?

Bourne to Achieve processes Your personal information to meet Our legal, statutory and contractual obligations and to provide You with Our products and services. We will never collect any unnecessary personal data from You and do not process Your information in any way, other than as specified in this notice.

Depending on how You engage with Our Website and services, We may collect, use, store and transfer different kinds of personal information about You which We have grouped together as follows:

  • Identity Information includes first name, last name, marital status, title, date of birth and gender. Employment related information such as job title or role, employer.
  • Contact Information includes personal information including but not restricted; to Your name, Your organisation’s name, address, phone number, Skype name and email address, Metadata associated with the communication and Information contained in communications between the User and Bourne to Achieve
  • Transaction Information includes details about payments to and other details of services You have purchase from Us
  • Technical Information includes Your IP address, browser type and version, location, operating system and platform, and other technology on the devices that You use to access Our Website.
  • Usage Information includes information of how You use Our Website.


How is Your data collected?

Online Webforms, via email, from phone, applications such as What’s App, Telegram and via virtual conversations such as Skype, Zoom or Teams, Website analytics such as Google, email newsletters, attendees of Our workshops and coaching sessions.


How is Your Data used?

Bourne to Achieve takes Your privacy very seriously and will never sell, trade, rent or share Your data with a third party unless express permission is given by You in writing (letter or email). We will never share Your data unless required to do so by law.

The purposes and reasons for processing Your personal data are as follows:

    • Contractual: We collect Your personal data to provide a service or to communicate with You as part of a contractual agreement.
    • Legal: We collect and store Your personal data as part of Our legal obligation for business accounting, tax purposes, obtaining and maintaining insurance coverage, managing risks, or obtaining professional advice. The basis for this is proper protection of Our business against risks.
    • Legitimate Interests: We may send You information via a newsletter where We feel it is beneficial to You as a customer and in Our interests. Equally We may collect data from Our Website that allows Us to enhance it to better serve You, existing clients and users.

    How long is Your data stored?

    • We only securely store Your data for as long as necessary and for the purpose(s)/ reason(s) laid out below. Any data collected when You contact Us in regard to Our services will be stored until Your withdraw consent and / or notify Us to destroy it.
    • If You have given Us permission to provide You with promotional offers and marketing, You are free to withdraw this consent at any time.
    • For tax purposes, We are legally required to store basic information for 6 years after You cease to be clients. For children’s data, We are legally required to retain it until they reach 21 years.


    Do We share or disclose Your Personal Information?

    We do not share or disclose any of Your personal information without Your consent, other than for the purposes specified in this notice or where there is a legal requirement.

    Bourne to Achieve may use a number of Third-Party suppliers such as Strengths Profiling to provide services such as personality profiling and qualifications.

    This Website may include links to Third Party Website, plug-ins and applications. Clicking on these may allow Third Parties to collect or share data about You.

    We also use online ‘cloud’ based suppliers for email, secure backup, Website analytics, email newsletters. We have LinkedIn and Facebook accounts.

    We do not control these Third-party Websites or processors and are therefore not responsible for their privacy statements. It is Your responsibility to read the privacy policy of every website You visit.


    What are Your rights?

    Unless subject to an exemption under the information protection laws, You have the following rights with respect to Your personal information:

    • The right to request a copy of the personal information which We hold about You.
    • The right to request that We correct any personal information if it is found to be inaccurate or out of date.
    • The right to request Your personal information is erased where it is no longer necessary to retain such information;
    • The right to withdraw Your consent to the processing at any time, where consent was the lawful basis for processing Your information.
    • The right to request that We provide You with Your personal information and where possible, to transmit that information directly to another information controller, (known as the right to information portability), where applicable (i.e. where Our processing is based on consent or is necessary for the performance of Our contract with You or where We process Your information by automated means).
    • The right, where there is a dispute in relation to the accuracy or processing of Your personal information, to request a restriction is placed on further processing.
    • The right to object to Our processing of personal information, where applicable i.e. where processing is based on Our legitimate interests (or in performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics).

    If You wish to exercise any of the rights set out above, please contact Jannine Howe via You will not have to pay a fee to access Your personal information (or to exercise any of the other rights). However, We may charge a reasonable admin fee if Your request is clearly unfounded, repetitive or excessive. Alternatively, We may refuse to comply with Your request in these circumstances.


    What We may need from You

    We may need to request specific information from You to help Us confirm Your identity and ensure Your right to access Your personal information (or to exercise any of Your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact You to ask You for further information in relation to Your request to speed up Our response.


    Time limit to respond

    We try to respond to all legitimate requests within one month. Occasionally it may take Us longer than a month if Your request is particularly complex or You have made a number of requests. In this case, We will notify You and keep You updated.


    What Safeguarding Measures are in place to protect Your data?

    GDPR means that Bourne to Achieve must;

    • Manage and process personal data properly
    • Protect the individual’s rights to privacy
    • Provide an individual with access to all personal information held on them if requested.

    Bourne to Achieve has put in place reasonable measures and precautions to secure Your personal data and protect it from unauthorised access, alteration, disclosure or destruction. We have layered security measures in place, which includes having a secure website and secure IT.

    We limit access to Your data to those employees, agents, contractors or other third parties who have a business need to know. They will only process Your information on Our instruction and are subject to a duty of confidentiality.

    We will notify You of any information breach where We are legally required to do so.


    What if You don’t consent to providing data?

    You are not obliged to provide Your personal information to Bourne to Achieve. However, this information is required for Us to provide You with Our services, to comply with the law and provide information in both Our legitimate interests. Without it We would not be able to offer some/all Our services.


    What if You wish to lodge a complaint?

    Bourne to Achieve only processes Your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however You wish to raise a complaint regarding the processing of Your personal data or are unsatisfied with how We have handled Your information please contact Jannine Howe in the first instance.

    We trust that You feel re-assured by the systems in place. Please contact Us if You wish to discuss this further.


    Cookie Policy​ 

    Bourne to Achieve’s website may gather information about Your general Internet use by Using cookies in order to help You personalise Your online experience. Where used, these cookies are downloaded to Your computer automatically. A cookie is a text file that is placed on Your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to Your computer. Cookies are uniquely assigned to You, and can only be read by a web server in the domain that issued the cookie to You.

    ‘Essential’ cookies are automatically placed on Your computer or device when You access Our Website or take certain actions on Our Website. ‘Non-essential’ cookies and other technologies are only placed on Your computer or device if You have consented to Us doing so. You consent to Us placing non-essential cookies on Your computer or device by continuing to use our website with Your browser settings set to accept cookies.

    Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a Web browser and will remain valid until its set expiry date, unless deleted by the User before the expiry date; a session cookie, on the other hand, will expire at the end of the User session, when the web browser is closed.

    Cookies do not typically contain any information that personally identifies a User, but personal information that We store about You may be linked to the information stored in and obtained from cookies.

    We use cookies for the following purposes:

    • Authentication – We Use cookies to identify You when You visit Our website and as You navigate Our Website;
    • Security – We Use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect Our website and services generally;
    • Analysis – We use cookies to help Us to analyse the use and performance of Our Website and services; and
    • Cookie consent – We use cookies to store Your preferences in relation to the use of cookies more generally.

    Some of Our service providers also use cookies and those cookies may be stored on Your computer when You visit Our Website. These are the third-party service providers that store cookies when You visit Our Website:

    We Use Google Analytics to analyse the use of Our Website. Google Analytics gathers information about Website Use by means of cookies. The information gathered relating to Our Website is Used to create reports about the use of Our Website. Google’s privacy policy is available at:

    You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but You can Usually modify Your browser setting to decline cookies if You prefer. If You do not know how to do this, the links below set out information about how to change Your browser settings for some of the most commonly used Web browsers:

    Google Chrome

    Mozilla Firefox

    Microsoft Internet Explorer

    Apple Safari


    For further information on how we handle personal information please refer to Our Privacy Policy.


    This Privacy Policy was last updated on 19 November 2022.